You watch how they behave. You want to feel the heat of people’s passion…of their conviction. The greatest predictor of success tomorrow is the passion and conviction of today.
It’s also crucial to understand that not everyone expresses their passion in the same way. The person who’s jumping up and down, who always jumps up and down, isn’t necessarily passionate. That’s just business-as-usual for them. Maybe when they’re sitting quietly, they’re taking it seriously.
You have to know your people and cultivate an awareness of the personalities on your team. You want to know when Frank is on fire about something. You want to know when Frank is upset about something. Then, you’ll know when Frank is just going along with something, rather than really owning it.
You need to attend to that because what you want from Frank and Joe and Mike is every bit of their conviction and passion and energy on solving the problems, beating the competition, fixing things, and making them work.
As I wrote about here, you set a standard of 100% commitment. That means whenever someone has a drop in their energy and conviction you know about it, you hear about it, and you address it. It’s not enough that people are coming to work on time. You want their hearts and their minds, not just their bodies keep the chair warm.
Next up: How to you keep that vision alive?